Terms of service

These Terms of Service govern access to and use of tsblivinga.shop, including purchases made through the website.

By accessing our website, browsing products, creating an account, submitting an order, or otherwise using our services, you agree to these Terms to the extent permitted by applicable law.

1. Online Store

tsblivinga.shop operates as an online retail store using Shopify's e-commerce platform.

Customers may use our website only for lawful purposes.

2. Eligibility

By placing an order, you represent that you have legal capacity to enter into the transaction or that any authorization required by applicable law has been obtained.

You must not use our products or services for unlawful purposes.

3. Product Information

We make reasonable efforts to provide accurate information concerning products, including:

  • Descriptions;
  • Images;
  • Features;
  • Specifications;
  • Materials;
  • Dimensions;
  • Availability; and
  • Pricing.

However, minor differences may occur as a result of photography, screen settings, manufacturing variations, packaging changes, or reasonable product updates.

4. Product Availability

Products may be:

  • Added;
  • Updated;
  • Temporarily unavailable; or
  • Discontinued

without prior notice.

Adding an item to a shopping cart does not reserve inventory.

5. Pricing

Prices are displayed on tsblivinga.shop in the currency shown during browsing or checkout.

Prices may change from time to time.

The amount displayed and accepted at checkout generally applies to the order, subject to correction of clear errors where legally permitted.

Applicable taxes and other charges will be shown or calculated where required.

6. Accurate Marketing

We seek to provide accurate product descriptions, promotional information, and pricing representations.

Canadian competition law prohibits materially false or misleading representations used to promote products, services, or business interests.

7. Orders

Submitting an order constitutes an offer to purchase products under these Terms.

An automatic order confirmation confirms receipt of the order but does not necessarily mean final acceptance or fulfillment.

8. Order Verification

We may review orders for:

  • Payment authorization;
  • Product availability;
  • Address accuracy;
  • Fraud prevention; and
  • Security purposes.

We may contact customers if additional information is reasonably required.

9. Right to Refuse or Cancel Orders

We may refuse, limit, or cancel an order where permitted by law, including where:

  • Payment cannot be authorized;
  • An item is unavailable;
  • A clear pricing error has occurred;
  • Customer information is materially inaccurate;
  • Fraud is reasonably suspected;
  • Unauthorized payment is suspected; or
  • Fulfillment would violate applicable law.

If we cancel an order after successful payment, an appropriate refund will be issued.

10. Customer Information

Customers agree to provide accurate and current information during checkout.

This includes:

  • Name;
  • Email;
  • Billing information;
  • Shipping address; and
  • Payment information.

Customers are responsible for errors caused by information they knowingly or negligently provide incorrectly, subject to applicable consumer protections.

11. Payment

Available payment methods are displayed during checkout.

Payments may be processed by Shopify or authorized independent payment processors.

Customers represent that they are authorized to use the payment method submitted.

12. Shipping

All orders receive free standard shipping.

The estimated delivery timeframe is 15–20 days.

Additional shipping terms are set out in our Shipping Policy.

Delivery estimates are subject to circumstances that may reasonably affect transportation and fulfillment.

13. Returns and Refunds

Eligible returns and refunds are governed by our Return and Refund Policy.

Customers generally have 30 days after delivery to request an eligible return.

Nothing in our Return and Refund Policy or these Terms excludes mandatory consumer rights.

14. Intellectual Property

Unless otherwise indicated, original content provided by or licensed to tsblivinga.shop may include:

  • Store branding;
  • Logos;
  • Graphics;
  • Website design;
  • Written content;
  • Product presentations;
  • Original photographs; and
  • Other protected materials.

Such materials may be protected by copyright, trademark, or other intellectual-property rights.

15. Permitted Use

Customers may use our website for personal shopping and other lawful purposes.

You may not, without authorization:

  • Republish protected content;
  • Commercially reproduce our website;
  • Copy substantial portions of protected content;
  • Circumvent website security;
  • Use automated systems unlawfully;
  • Introduce malware; or
  • Use our website to violate third-party rights.

16. Prohibited Conduct

Users must not:

  • Commit fraud;
  • Use stolen payment information;
  • Impersonate another person;
  • Attempt unauthorized access;
  • Introduce malicious software;
  • Disrupt website operation;
  • Misuse customer service systems;
  • Violate applicable law; or
  • Infringe another person's intellectual property.

17. Fraud Prevention

We may use reasonable fraud-detection measures.

Orders may be delayed, reviewed, cancelled, or refunded where there is a reasonable basis to suspect fraud, identity misuse, payment abuse, or unauthorized activity.

18. Third-Party Tools and Services

Our website may depend on independent third parties for:

  • Shopify e-commerce functionality;
  • Payments;
  • Shipping;
  • Analytics;
  • Fraud prevention;
  • Marketing;
  • Customer service; and
  • Other technical services.

Third-party services may be subject to their own terms and privacy policies.

19. Third-Party Links

Our website may contain links to websites operated by independent third parties.

We are not responsible for the content, security, availability, or practices of websites that we do not control.

20. User Content

Customers may sometimes be permitted to submit:

  • Reviews;
  • Comments;
  • Feedback;
  • Photographs; or
  • Other content.

You must have the right to submit such content.

Submitted content must not be unlawful, fraudulent, defamatory, malicious, or infringing.

21. Errors and Omissions

Information on the website may occasionally contain genuine typographical errors or inaccuracies.

Where legally permitted, we may correct errors and update information.

This provision does not authorize misleading business practices or removal of mandatory consumer rights.

22. Website Availability

We do not guarantee uninterrupted access to tsblivinga.shop.

The website may temporarily become unavailable due to:

  • Maintenance;
  • Updates;
  • Technical problems;
  • Security events;
  • Hosting failures; or
  • Circumstances beyond reasonable control.

23. Disclaimer

To the maximum extent permitted by applicable law, our online services are provided on an available basis.

Nothing in these Terms excludes or limits any statutory warranty, condition, guarantee, or consumer remedy that cannot legally be excluded.

24. Limitation of Liability

To the maximum extent permitted by law, tsblivinga.shop will not be responsible for indirect or consequential losses arising solely from use or inability to use the website where such liability may legally be limited.

This limitation does not apply where liability cannot lawfully be excluded or restricted.

25. Indemnification

To the extent permitted by law, users are responsible for losses reasonably arising from their intentional unlawful use of the website, fraud, infringement of third-party rights, or deliberate violation of these Terms.

26. Privacy

Collection and processing of personal information are governed by our Privacy Policy.

27. Electronic Communications

We may send transactional electronic communications relating to:

  • Orders;
  • Payments;
  • Shipping;
  • Returns;
  • Refunds;
  • Security; and
  • Customer service.

Promotional electronic communications will be managed in accordance with applicable requirements.

CASL requires applicable commercial electronic messages to comply with requirements concerning consent, sender identification, and unsubscribe mechanisms.

28. Suspension or Termination

We may suspend or restrict a user's access where reasonably necessary because of:

  • Fraud;
  • Unlawful conduct;
  • Security threats;
  • Unauthorized system access; or
  • Material violation of these Terms.

29. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

30. No Waiver

Failure to enforce a provision immediately does not necessarily waive the right to enforce that provision later.

31. Entire Agreement

These Terms, together with our:

  • Privacy Policy;
  • Return and Refund Policy;
  • Shipping Policy; and
  • Other applicable store policies

form the principal terms governing use of tsblivinga.shop.

32. Governing Law

These Terms are governed by applicable laws of Canada and any province or territory having jurisdiction over the relevant customer, transaction, or dispute.

Nothing in these Terms prevents a customer from relying on mandatory rights available under applicable law.

33. Changes to These Terms

We may update these Terms when reasonably necessary to reflect changes to our services, practices, or legal requirements.

Updated Terms will be published on tsblivinga.shop.

34. Contact Information

Questions concerning these Terms may be sent to:

tsblivinga.shop
Email: info@tsblivinga.shop